👋 Welcome to Wandsworth Medical Centre. Keep this page open during your shift.
Key Info: Operating hours, Bypass numbers, and tools to start your shift.
Workflow: TQUEST (St George's), F12 Referrals, and Interpreter services.
Prescribing: Safety rules (⚠️ Max 30 days CDs) and formulary links.
Skill Mix: Who to task for specific needs (Pharmacist, Nursing, Trainees)
Full SOP: Wandsworth Medical Centre SOP - reference this for detailed pathology workflow guidance.
Key Info
Practice Details | Key Contacts | Clinical Tools |
System: EMIS Org ID: 6529 | GP Lead: Dr Aryan Jogiya | |
Bypass: 0208 877 8013 | Ops Lead: Arleta Morgiel | |
Hours: Mon-Fri 08:00–18:30 (Sat 09:00–12:00) | Safeguarding (Adult/Child): Dr Ruslana Popelyuk | 📋 Policies For condition-specific protocols, see the SWL Clinical Guidelines & Formulary on Atlas. |
| Find WMC 'Skill Mix' here
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Workflow
Task | How | Notes |
Investigations (Pathology) | All processed by St George's Hospital (Tooting) | |
Scans & Imaging | Press F12 key → Wandsworth Documents Launcher → Diagnostic Imaging
| Send via AccuMail to [email protected] |
Referrals | Press F12 key → Wandsworth Documents Launcher → Generate letter → Task Referrals team |
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2-Week Wait (2WW) | Complete PAN form + Safety Netting Template → task Medical Secretaries | ⚠️ Mark task as URGENT. Document that possible cancer diagnosis was discussed. Send PN to referring GP. |
Results requested by FCP (Nergis) | Normal results • File as 'Normal – No Action Needed' or 'No action needed. Result is not clinically significant'. • Send the patient an AccuRx message.
Abnormal results • If the plan is unclear, send a PN to Nergis (FCP) and file as 'FCP informed'. • If follow-up with the FCP is planned, check for an existing appointment. If none is booked, send an AccuRx self-booking link and file as 'Abnormal – Booking link sent to patient to book a follow up'. | |
Lab processing | Workflow > Global Lab Reports | ⚠️ Prioritise abnormals
All smears (normal and abnormal), bowel cancer screening and Covid-19 results managed by practice staff. |
Consultations | Via X-on toolbar | Use Script for Phoning Patients |
Accessing Central London Community Healthcare (CLCH) consultation notes | EMIS > left-hand side panel links | Community consultation notes from CLCH are visible directly in EMIS. |
Interpreter | Awaiting extension code. Call switchboard and explain which practice you are working at. | |
Urgent same-day FU | Call patient directly to manage. If F2F needed → urgent task/PN to Reception & Admin team. | If non-contactable after 3 attempts: text patient + escalate to Duty Doctor Triage list + WhatsApp Asterix Before 6:30pm → book onto Duty Doctor Triage List. After 6:30pm → task Reception & Admin to book following morning. |
Routine FU | Send Accurx self booking link |
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Safeguarding | Contact bypass 0208 877 8013 | Or email [email protected] |
DNAs | Code as failed encounter | Text patient after 3 failed contact attempts |
Texting patients | Use templates where possible, and try to limit the number of fragments per text message |
Prescribing
Task | How | Notes |
Controlled Drugs | Usual scope applies
| Max 30 days supply. Must remain within formulary. Consultation notes must include warning of dependence. |
Repeat prescribing | EPS with smart card PIN | Notify patient via AccuRx. Follow OptimiseRx suggestions. |
Prescribing restrictions | Document any override for audit. | |
Minors | Usual scope applies | Double-check doses in BNFc. Escalate safeguarding urgently. |
Local pathways
For condition-specific protocols, see SWL Clinical Guidelines & Formulary.
Task | How | Notes |
Process for Metabolic Dysfunction-Associated Steatotic Liver Disease |
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