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How to send a 2WW referral (SystmOne) - Chapelford

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Written by Youmei

1. Click the 'Create a new task' icon in the toolbar.

2. Select '2WW' from the Task dropdown menu.

3. Type your referral message clearly into the Task, including the rationale for the referral.

4. Ensure the patient is assigned to the referral so the secretaries know who it relates to. This should default automatically when sending a task from within a patient record.

5. Click the Flag dropdown menu. Select the 'Red' flag.

🚨 Ensure that:

  • Task type is set to 2WW

  • The user group is Secretaries, and

  • The flag is Red

6. Click here to send once happy with the referral.

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